Frequently Asked Questions

What is your minimum order quantities (MOQ)?

Our minimum order quantity (MOQ) varies based on the product type and customization needs. For specific details about the MOQ for your desired product, please contact our product specialists. You can also refer to our MOQ list for more information.

Can you produce less than your minimum order quantities (MOQ)?

We highly encourage our valued customers to follow our minimum order quantities to help minimize setup costs. However, we do offer flexibility for smaller orders upon request and strive to meet your specific needs.

If you would like to place a sample order, please contact our dedicated product specialists. They will be happy to assist you and provide further guidance.

How long is your production time?

Our standard production times typically range from 10 to 30 business days, depending on factors such as packaging type, order size, and seasonal demand. More intricate customization and additional processes may extend production timelines.

Please note that all provided dates are estimates and not guarantees. Production times may change without prior notice due to fluctuating order volumes. You can view turnaround times for each product line here.

Are all your products recyclable?

Absolutely! We are committed to sustainability, and all our paper-based packaging solutions are fully recyclable. If you're looking for eco-friendly packaging alternatives, our knowledgeable product specialists are here to assist you. They will guide you in finding sustainable options that best meet your needs.

Will I receive a proof before my custom packaging goes to production?

Before production begins, our skilled pre-press team will provide you with a digital proof of your custom packaging. This detailed proof allows you to review the final design and make any necessary adjustments or approvals before moving forward with production.